U.S. Pavement Services Blog

CEO-Ready: Balancing work boots and dress shoes

Posted by Andrew Musto on 2/13/18 5:14 PM

In our first installment of the CEO-Ready culture video series, we are chatting with Blake Kelly (USP Director of National Accounts) about what it means to service our customers by "balancing work boots and dress shoes."

How does a mobilized, well-trained, and professional member of our National Accounts team find this balance to properly partner with our crews and foreman on-site and professionally communicate with our customer's staff to execute the flawless job.

Check out this first installment in our video series! And next week, join us as we discuss what it means to be CEO-Ready from the perspective of a long-term Crew Leader here at U.S. Pavement!

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Topics: Retail, Customer Service, Culture, Video, CEO Ready, Retail Paving

CEO-Ready: Transforming company culture by owning every element of our jobs each day

Posted by Andrew Musto on 2/2/18 2:47 PM

In late 2017, we rolled out the concept of a CEO-Ready culture: What does it mean to build a culture of capable, confident, CEO-Ready people? Check out this video introducing our upcoming series and to learn more about this transformational concept.

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Topics: Customer Service, Culture, Video, CEO Ready

Getting What You Paid For

Posted by Blake Kelly on 1/17/18 4:24 PM

Ensuring successful projects by incorporating a "trust but verify" process into your procurement practices

We all have budgets and goals for each project that we manage which requires us to look intimately at the partners we work with. The criteria needed to properly vet a proposal or compare apples to apples requires the customer to really dial into what’s in it for them. Contractor selection can be a touchy subject, but a key to success is to trust but verify.

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Topics: Articles, Pavement, Budgets, Retail, National, Customer Service, Project Management

Creating a CEO-Ready Culture

Posted by Andrew Musto on 11/13/17 6:02 PM

What does it mean to be CEO-Ready? If your Fortune 500 customer’s CEO visited your work-site, would you be ready? Would he or she be satisfied with you and your project?

Since mid-2016, our National Project Management team has been intensely training around this concept, initially developed by Blake Kelly, our Director of National Accounts. But then we started to realize that it doesn’t stop with our customer’s CEO. What about our own CEO?

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Topics: News, Articles, Pavement, National, Customer Service, Project Management, Culture, CEO Ready

4 Reasons to Choose U.S. Pavement Services for Your Asphalt and Concrete Projects

Posted by Eric Cox on 10/10/17 10:08 AM

When researching and selecting the right contractor for your upcoming asphalt or concrete project, you’ll find many options. Not all full service pavement contractors are created equally, however. A great start when selecting your contractor is their ability to balance the complexity and capacityof a multitude of projects. Your property and project are unique so there should never be a “cookie cutter” approach. Of course the bottom line rules the day but what about measuring the true value of what you’re actually receiving as the final product? There is much to consider when making your final decision. Here are 4 reasons why U.S. Pavement Services should be your choice.

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Topics: Community Support, Paving, Pavement, Concrete, Contractor, Asphalt, Customer Service