CEO-Ready: People are key to a CEO-Ready Culture

Posted by Andrew Musto on 3/9/18 8:20 PM

This week, we are in the office for our CEO-Ready culture video series, visiting with our Director of Production, Seth McNary.  Seth oversees our in-house operations and production.

How do you hire a CEO-Ready person for your crews and operation?  It turns out you don't!  Seth explains how he depends more on the good people within the organization - with the positive morals and values - to train new people and help develop the next CEO-Ready member of the team. 

For Seth, he "hopes the [customer] CEO does show up" because seeing our crews in live action will show how our people perform at the highest level and that's truly the differentiator in our customer experience.

Check out this third installment in our video series!  Join us next week, to explore more perspectives to the CEO-Ready concept!

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Topics: Video, Culture, Customer Service, CEO Ready, Crew Performance, People, Team, Pavement

Getting What You Paid For

Posted by Blake Kelly on 1/17/18 4:24 PM

Ensuring successful projects by incorporating a "trust but verify" process into your procurement practices

We all have budgets and goals for each project that we manage which requires us to look intimately at the partners we work with. The criteria needed to properly vet a proposal or compare apples to apples requires the customer to really dial into what’s in it for them. Contractor selection can be a touchy subject, but a key to success is to trust but verify.

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Topics: Project Management, Customer Service, National, Articles, Budgets, Retail, Pavement

U.S. Pavement Services Accelerates Growth with New Office in Florida

Posted by Andrew Musto on 1/5/18 4:21 PM

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Topics: Articles, News, Contractor, National, Pavement, Florida, Expansion

U.S. Pavement Services Expands to Canada

Posted by Robert Pappalardo on 12/7/17 2:21 PM

Canadian Pavement Services, Inc. has begun business operations in Canada responding to increasing Canadian market demand.  U.S. Pavement Services, Inc. and the 800 PAVEMENT Network have announced the expansion of its industry leading commercial paving and pavement maintenance business model to Canada.  Through the 800 PAVEMENT Network, commercial and residential paving contractors have built a strong presence in Canada since 2006.

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Topics: Articles, News, Canada, Canadian, Contractor, National, Pavement

Creating a CEO-Ready Culture

Posted by Andrew Musto on 11/13/17 6:02 PM

 

What does it mean to be CEO-Ready? If your Fortune 500 customer’s CEO visited your work-site, would you be ready? Would he or she be satisfied with you and your project?

Since mid-2016, our National Project Management team has been intensely training around this concept, initially developed by Blake Kelly, our Director of National Accounts. But then we started to realize that it doesn’t stop with our customer’s CEO. What about our own CEO?

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Topics: Articles, National, Pavement, Project Management, Customer Service, Culture, News, CEO Ready