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Topics: Sealcoating, Pavement, Construction, Profile
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Topics: News, Community Support, Pavement, Leadership, COVID-19
U.S. Pavement Honored for “Thank You Staples” Video
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Topics: Award, Pavement Repairs, Pavement, Contractor, Asphalt, Video, Marketing
This week, we are in the office for our CEO-Ready culture video series, visiting with our Director of Production, Seth McNary. Seth oversees our in-house operations and production.
How do you hire a CEO-Ready person for your crews and operation? It turns out you don't! Seth explains how he depends more on the good people within the organization - with the positive morals and values - to train new people and help develop the next CEO-Ready member of the team.
For Seth, he "hopes the [customer] CEO does show up" because seeing our crews in live action will show how our people perform at the highest level and that's truly the differentiator in our customer experience.
Check out this third installment in our video series! Join us next week, to explore more perspectives to the CEO-Ready concept!
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Topics: Pavement, Customer Service, Culture, Video, CEO Ready, Crew Performance, People, Team
Ensuring successful projects by incorporating a "trust but verify" process into your procurement practices
We all have budgets and goals for each project that we manage which requires us to look intimately at the partners we work with. The criteria needed to properly vet a proposal or compare apples to apples requires the customer to really dial into what’s in it for them. Contractor selection can be a touchy subject, but a key to success is to trust but verify.
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Topics: Articles, Pavement, Budgets, Retail, National, Customer Service, Project Management
