U.S. Pavement Services Purchases New Expansion Property in Chelmsford, MA

Posted by Kara Bresciani on 6/19/18 8:46 AM

U.S. Pavement Services Inc., a full-service paving and pavement maintenance contractor with national coverage in the U.S. and Canada, announces that it recently purchased a property in Chelmsford, MA, located off Route 495. The property is an expansion of the company’s headquarters located in Woburn, MA, and will become the main dispatch location for dump trucks and heavy equipment.

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Topics: News, Careers, Customer Service, Expansion, Crew Performance

Defining our 2018 Operational goals

Posted by Andrew Musto on 4/20/18 5:45 PM

In the pavement industry, we have the advantage of an “off season” during the winter months, where pavement work in New England slows temporarily and the snow flies. This time is a perfect opportunity for debriefing, planning, setting priorities, and training.

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Topics: Articles, Customer Service, Culture, Crew Performance, People, Construction

The Value of Debriefing

Posted by Kara Bresciani on 4/20/18 5:40 PM

The seasonal nature of the construction industry has historically been a challenge, but it can also be an asset in terms of set-aside time to review, plan, and strategize for the upcoming season. Debriefing at the end of a season is a building process that allows time to look at leveraging strengths and honing in on areas of improvement. In this fast-paced retail construction environment it is critical to always stay ahead of the curve. Debriefing allows you to do so by identifying the root causes of successes and failures and using the knowledge gained to continually improve the performance of each individual and the entire team. As the saying goes, hindsight is 20/20, so when looking back at a completed project from the year, one can use debriefing as a powerful tool to structure the process and capitalize on meaningful learning.

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Topics: Customer Service, Retail Paving, Crew Performance, Team, Training

CEO-Ready: People are key to a CEO-Ready Culture

Posted by Andrew Musto on 3/9/18 8:20 PM

This week, we are in the office for our CEO-Ready culture video series, visiting with our Director of Production, Seth McNary.  Seth oversees our in-house operations and production.

How do you hire a CEO-Ready person for your crews and operation?  It turns out you don't!  Seth explains how he depends more on the good people within the organization - with the positive morals and values - to train new people and help develop the next CEO-Ready member of the team. 

For Seth, he "hopes the [customer] CEO does show up" because seeing our crews in live action will show how our people perform at the highest level and that's truly the differentiator in our customer experience.

Check out this third installment in our video series!  Join us next week, to explore more perspectives to the CEO-Ready concept!

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Topics: Pavement, Customer Service, Culture, Video, CEO Ready, Crew Performance, People, Team

CEO-Ready: Being the CEO of your crew

Posted by Andrew Musto on 2/22/18 3:06 PM

In this week's CEO-Ready culture video series, we are chatting with leader of our Paving division and Crew 1 foreman, Joe Pires.  Joe has been with the company for 22 years and is speaking to us today about what it takes to be the leader and the CEO on-site every day.

How does the CEO-Ready concept really play out and how does consistently doing the right thing eventually develop into being the leader for your crew?  How does the right behaviors and the right attitudes help influence others in a positive way, so that the entire team advances and develops to be able to be more efficient and more productive?

Check out this second installment in our video series!  And next week, join us as we continue to explore the CEO-Ready concept from multiple perspectives!

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Topics: Paving, Retail, Customer Service, Culture, Video, CEO Ready, Retail Paving, Crew Performance